Important notice to our valuable customers:
1) Please read the following Terms and Conditions before making any purchase order. Once you make a purchase order to us, you, being our Valuable Customers, shall be deemed to have read the following Terms and Conditions and understand the same thoroughly.
2) The descriptions or expressions of “our” or “we” or “us” in the following Terms and Conditions hereinafter mentioned shall mean or refer to “2ND”.
3) The descriptions or expressions of “your” or “you” in the following Terms and Conditions hereinafter mentioned shall mean or refer to “our Valuable Customers”.
1) Terms and Conditions
- Introduction
Welcome to www.2ndmart.co (2ND). By using this website, you signify your acceptance to this Agreement.
After the registration of the membership with our website, you are deemed to agree to receive regular newsletters and marketing related emails from 2ND UNLESS you choose not to receive the same by pressing the “opt-out” button to be provided hereunder. If you choose to remove your personal data or particulars from our email list, you can unsubscribe or terminate your account at any time.
- Description of Service
2ND is an online store retail destination for printed material, men’s and women’s style, household and toy sales. - Information Supplied
When using the site to place a purchase order, you will provide your name, email address, mailing address, date of birth, payment information and telephone number.
In addition to providing us with the above information about yourself, you must be eighteen years of age or older, or, if a higher minimum age of contractual capacity exists in your jurisdiction, you must, at least attain that age.
- General Rules of Conduct
In addition to the requirements of our Online Community Policy above, as a part of using the 2ND Sites, you must not:
• Hack, crack, phish, Structured Query Language inject, or otherwise threaten or actually harm the security of our systems or those of our users;
• Use any automated or non-automated means to access, copy or distribute any portion of the website or collect any information from the website, including without limitation, the use of so-called “robots”, “spiders”, “offline readers” and, etc.;
• Infringe on the intellectual property rights of anyone;
• Do anything that infringes on the rights of us or a third party;
• Create more than one account, use another person’s account, or allow another person to use your account;
• Advertise on our website without our permission; and
• Impersonate another person or organization.
We reserve the right to terminate our service as provided to you for other reasons, listed hereinabove. We may terminate your account at any time without explanation.
- Third-Party Websites, Advertisers or Services and User-Posted Links
The 2ND Sites may include hyperlinks to third-party websites, advertisers or services that are not owned or controlled by us, as well as third-party hyperlinks posted by users on our 2ND Forum, its private messaging service, or in our blog comments section. We have no control over and no responsibility for the content, privacy policies or practices of any third-party websites or services. If you access a third-party website from our website, you do so at your own risk and you understand that these Terms & Conditions and our Privacy Policy do not apply to your use of such sites. You acknowledge that we have no liability arising from your use of any third-party website or services or third-party content, or from your posting of any third-party links. We encourage you to review the terms of use and privacy policy of any third-party website or service that you visit. - Payment
You may pay for our products by using Visa, MasterCard, American Express, UnionPay or AliPay. When providing credit card information, the credit card must be your own. If the credit card does not belong to you, you must have permission from the accountholder to use their card for your transactions.
We do not accept personal checks, money orders or direct bank transfers. Please note that the item(s) you ordered, will not be shipped until the transaction has been cleared.
Any use of fraudulent chargebacks simply to get free merchandise is not only strictly prohibited, but also amount to a criminal fraud, and will be dealt with by reporting such chargebacks to your local police department and a credit bureau, as well as referring the matter to a court of competent jurisdiction.
- Order Confirmation
Confirmation of any purchase order by email will be sent once payment has been received. Once the purchase order has been confirmed, the purchase item(s) will be processed, packed and shipped out and as such, it will not be possible to cancel your purchase order. In the event that you opt to cancel the order after delivery, you agree that the associated delivery charges will be deducted from your payment before making any refund by us. - Shipping Confirmation
Once your order has been dispatched, shipping confirmation email will be sent. Please keep this email as a reference as it will also include your purchase order, tracking number, carrier and instructions on how to track your package. - Delivery
Orders are shipped via S.F. Express, depending on the shipping address. Please ensure all information is correct when providing your shipping information during checkout. We may be required to contact you if there is any incorrect and/or missing information, which may cause delays in shipping your order. Delays may also occur due to pending payment verifications or customs clearance.
Orders with express shipping will be processed within one business day. Orders are shipped daily Monday–Friday not including public holiday. Orders placed before the shipping deadline of Hong Kong time 3:00pm will ship the same business day. Otherwise will be processed the next business day. Please allow extra time for orders to be processed during public holidays and promotional periods. For a list of Hong Kong public holidays. For details on public holidays in the destination country, please refer to your local government website.
Once your order has shipped, we will send your tracking information. If you do not receive tracking confirmation after 5 business days from the day you completed your payment, please contact us at store@2ndmart.co for more information.
You can track your order here:
S.F. Express (https://www.sf-express.com/hk/en/dynamic_function/waybill/)
Import tax and duty fees are excluded in your order total.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
Foreign transaction fees may be charged once your payment transaction has been settled. These fees are determined by your bank’s pricing and transaction fee policies. For further details of foreign transaction fees, please contact your bank.
- Returns & Exchanges
No return and exchange policy. - Price Changes & Stock Availability
Prices are subject to change without prior notice.
While we endeavor to provide you with the most accurate and up-to-date information but, occasionally ordered items may not be available as listed.
In the case that part of the item(s) you ordered is unavailable or out of stock, the item(s) will be cancelled from the relevant purchase order with notification and where applicable, a refund shall be applied for the cost of the regarding item(s).
2ND ensures that all our product descriptions and prices are up-to-date and as accurate as possible. However, in few cases, pricing errors may occur with our listings. Should we discover a pricing error while processing your purchase order and payment, we will immediately rectify the problem before cancelling and refunding you for your purchase order. We will also make sure to inform you of, the error with your purchase order as soon as possible.
Exchange Rate: If you are a customer whose credit/debit card is not denominated in Hong Kong Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
- Promotional & Store Credit Codes
Where a promotional code is required for an offer or discounted price, the code should be entered during the checkout process.
Customers should take care when entering codes, checking that the offer/credit has been applied. Should you find that the code is inapplicable or invalid, please refer to the specific conditions for the code as the promotion may have already expired. Should you have difficulty in applying store credit to your order, please contact us via email store@2ndmart.co.
- Copyright
You agree not to copy, distribute, display, disseminate, or otherwise reproduce any of the information on our website, or our website itself, including text, graphics, illustrations, logos, button icons, images, audio, video and music, and the selection and layout of such content, without our prior written permission. This includes, but is not limited to, a prohibition on aggregating product information reviews and forum content made available on our website. - Trademarks
“2ND” is a trademark used by us, 2ND MART LIMITED, to uniquely identify our website, business, and service. You agree not to use any of our trademarks, service marks, designs, and logos anywhere without our prior written consent. Additionally, you agree not to use our trade dress, or copy the look and feel of our website or its design, without our prior written consent. You agree that this paragraph goes beyond the governing law on intellectual property law, and includes prohibitions on any competition that violates the provisions of this paragraph. - Applicable Laws
The 2ND Sites (excluding linked sites) are controlled by 2ND MART LIMITED, from its offices within the territory of the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”). By accessing to the 2ND Sites, you and 2ND MART LIMITED agree that the statutes and laws of Hong Kong, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of the 2ND Sites. Those who choose to access the 2ND Sites from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. - Indemnification
You agree to indemnify, defend, and hold harmless 2ND MART LIMITED. and our affiliates, directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) that: (i) arise from your activities on the website; (ii) assert a violation by you of any term of these Terms & Conditions; (iii) assert that any user content you submitted to the website violates any law or infringes any third party right, including any intellectual property or privacy rights; or (iv) any breach of our General Rules of Conduct or our Online Community Policy as detailed above. This defense and indemnification obligation will survive these Terms & Conditions and your use of the website. - Warranty Disclaimer
We provide this website on an “as is” and “as available” basis. You therefore use the website at your own risk. WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY OTHER WARRANTY THAT MIGHT ARISE UNDER ANY LAW. Without limiting the foregoing, we make no representation or warranties (i) that the website will be permitted in your jurisdiction; (ii) that the website will be uninterrupted or error-free; (iii) concerning any third party’s use of user content that you submit; or (iv) concerning any user content submitted by any other user. - Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY THE LAW: IN NO EVENT SHALL WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES, (V) ANY BUGS, VIRUSES TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY, AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA OUR WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
YOU SPECIFICALLY ACKNOWLEDGE THAT WE DO NOT ACTIVELY SCREEN BLOG COMMENTS AND FORUM POSTS BEFORE THEY ARE UPLOADED TO OUR WEBSITE BY THIRD PARTIES AND, WHETHER OR NOT WE WOULD OTHERWISE NORMALLY BE HELD LIABLE FOR SUCH WORDS UNDER THE LAWS OF HONG KONG OR ANY OTHER JURISDICTION, WE SHALL NOT BE LIABLE FOR THE CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
THE WEBSITE IS OFFERED BY US FROM OUR FACILITIES IN HONG KONG. WE MAKE NO REPRESENTATIONS THAT THE SITE IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO ACCESS OR USE THE WEBSITE FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW.
- Modifications of Terms & Conditions
We may, at, our sole and absolute discretion, modify or revise these Terms & Conditions at any time. Once changes are posted, these changes become effective immediately and if you use the website after they become effective, it will signify your agreement to be bound by such modifications or revisions. These Terms & Conditions cannot be changed or terminated orally. You should check back regularly and review these terms and conditions to which you are subject so you are aware of the most current rights and obligations that apply to you and these terms and conditions applied to you. The bottom of this Terms & Conditions page will explicitly state the “Last Updated Date”, which should indicate to you the Terms & Conditions that are currently in effect. - Contact Information
If you have any questions, concerns or notices of violations to these terms and conditions, please contact the editor of 2ND by sending an email to store@2ndmart.co.
2) Copyright and Trademark
All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software and other copyright works, is the property of 2nd Mart (2ND) or its content suppliers and protected under the Hong Kong and international copyright laws.
2ND shall enforce its rights against those who have unlawfully interfered, infringed or contravened 2ND’s rights, title or interests in any aspect of this website. Unless otherwise agreed by 2ND in writing, no person shall download, display, post, record, “mirror”, duplicate, copy, retransmit, redistribute, commercially exploit, reproduce or republish any part or aspect of this Website in any form, or any information found at this Website, by any means whatsoever, whether by electronic, mechanical, recording, photocopying, photographic means or otherwise.
2ND and other 2ND related marks indicated on this Website are trademarks of 2ND or 2ND Group plc or their subsidiary/affiliated companies and other graphics, logos, page headers, button icons, scripts, and services names are trademarks or trade dress of 2ND or its subsidiary / affiliated companies. 2ND’s trademarks and trade dress may not be used in connection with any product or service that is not 2ND’s, in any manner that is likely to cause confusion among the customers or the general public or in any manner that disparages or discredits 2ND.
Any other trademarks, company names, product names, and/or logos set forth in this website, including those of or related to any products, are the property of their respective owners. 2ND does not claim to own any of these trademarks and 2ND is not related to, endorsed by, or in any other way connected or associated with these companies.
Nothing on this Website shall be construed as conferring any rights or license to anyone to use the intellectual property rights of 2ND or anyone, whether expressly or impliedly or otherwise.
3) Disclaimer
This disclaimer states the terms and conditions applicable to your use of our services available under the domain and sub-domains at [http://www.2ndmart.co] (this “Website”). If you do not agree to be bound by this disclaimer, you should not use the services provided under this Website.
The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Neither 2ND MART LIMITED (2ND), nor its affiliates, nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors (“Providers”) or the like, warrant continuous, uninterrupted or secure access to our services, and operation of this Website may be interfered with by numerous factors outside of our control.
2ND is not responsible for any typographical errors or inaccuracies set forth in this Website. The Providers may make changes in the products, discounts and prices described in this Website, and to the content of this Website, at any time without notice and they shall not be liable to any user on account of that’s user’s use or misuse of or reliance on this Website or its contents.
All goods and services provided in connection with this Website are on an as “as is” and “as available” basis, and are for the end consumers only. To the full extent permissible by applicable law, 2ND disclaims all express or implied conditions, representations and warranties, including but not limited to, any implied warranty of merchantability, non-infringement and fitness for a particular purpose. Except as otherwise expressly agreed in writing, 2ND makes no representations, warranties, covenants or guarantees of any kind, express or implied, as to the quality, suitability, accuracy or completeness of any information, content, service, or merchandise provided through this Website. You expressly agree that your use of this Website is at your sole risk.
In connection with your viewing and use of this Website, you agree that 2ND shall not be liable for any damages, harm, liability, loss, cost, expense, or injury suffered in any connection with this Website whatsoever, including as a result of using, accessing, copying, or downloading any part of this Website’s content. In no event shall 2ND be liable for any damages of any kind arising from the use of this Website, including but not limited to direct, indirect, special, incidental, incidental, punitive or consequential damage (including but not limited to loss of business, revenue, profits, use, data or other economic advantage).
2ND does not warrant that this Website, its servers, or email sent from this Website are free of viruses or other harmful components. You agree to have sole responsibility for adequate protection of your data and/or equipment used in connection with the Website and will not claim against 2ND for lost data, re-run time, data corruption, communication interception, inaccurate output, work delays or lost profits resulting from any use of this Website.
You agree to hold 2ND absolutely harmless from, and you covenant not to take any action against 2ND MART LIMITED or, any claims based on using this Website.
4) Privacy & Security
The following Privacy Policy covers our websites, www.2ndmart.co, which are owned and operated by 2ND MART LIMITED, a body corporate doing business in Hong Kong. It is our goal to bring you information tailored to your personal interests but, at the same time, protect your privacy. Please read the following to learn more about our privacy policy.
By using the 2ND Sites, submitting information or using any of our products and/or services, you are agreeing with and accepting the terms and the practices outlined in this Privacy Policy. If you do not agree with and accept this Privacy Policy, please do not use the 2ND Sites, provide information to us or use our products and/or services.
This Privacy Policy covers 2ND’s collection and use of any personal data that we gather when you are on the 2ND Sites and when you are using our services. Also, this Privacy Policy covers 2ND’s use of any personal data that our business partners may share with us. This Privacy Policy does not cover personal data (if any) that may be collected elsewhere, including without limitation offline and on other sites linked to and from the 2ND Sites as well as the practices of third parties that 2ND does not control or own, or individuals that 2ND does not employ or manage.
In addition to this Privacy Policy, please read our Terms & Conditions (available at http://2ndmart.co/privacy-policy/). This Privacy Policy is incorporated into, and is part of, our Terms & Conditions.
This Privacy Policy may be modified from time to time so that you are advised to, check it from time to time. Your continued access of the 2ND Sites or provision of your personal data to us or continued use of our products or services (as the case may be) following the posting of changes or revisions to the terms of our Privacy Policy will constitute your agreement with and acceptance of the changes or revisions to the Privacy Policy.
- Introduction
Thank you for visiting www.2ndmart.co. This Privacy Policy is written to better explain how we collect and use your personal data. This Privacy Policy is a binding contract and you must agree to it to the same extent as our Terms & Conditions in order to use our services. - Personal Data You Provide to Us
The 2ND Sites generally collect personally identifying information (such as, for example, your name, email address, contact address, phone number, payment information, date of birth, etc.) with your specific knowledge and consent. This includes but is not limited to when you place orders with us, register for our www.2ndmart.co Forum, enter a sweepstakes and complete a survey. You can choose not to provide us with certain personal data, but in the absence of such personal date, we may not be able to process your purchase orders, transactions or applications, or you may not be able to take advantage of many of our special features such as posting on our forums.
Registration: In order to use select parts of our websites such as the www.2ndmart.co Forum, you must complete a registration form. As part of this registration forum, we require your email address and date of birth. Please note that if you do not provide all the required personal data to us or if the data provided is inaccurate, we may not be able to process your registration and you may not be able to post on our forum or use selected parts of our website. Optional information such as your referrer or time zone may also be requested.
- Public Areas
When you post, contribute or share any content to a public area of the 2ND Sites such as our www.2ndmart.co Forum or comments sections, the content you submit will be made available to the general public. To protect your privacy, we would recommend that you exercise caution when submitting, sharing or posting on such public area any personal data or sensitive information such as but not limited to your full name, address, phone number, or any other information that would allow other users or third parties to locate you or obtain information about you. You are entirely responsible for your use of our websites, for all of the contents that you submit or post on our websites, for any and all activities that occur under your account, and for ensuring, protecting and safeguarding the confidentiality and the security of your account. We shall not be held liable for any claims, loss or damage resulting from a breach of the foregoing, or your use of and contributions on our websites, or any unauthorized use of your account. - Personal Data We Collect When You Buy from Us
In order to enable, you to place a purchase, order to, us, you must provide us with your name, e-mail address, mailing address, date of birth, PayPal information and telephone number. If you do not provide the required personal data to us or if the data provided is inaccurate, we may not be able to process your order. We will use your personal data to process your purchase order and for the purposes as set out in this Privacy Policy, and we will not disclose any personal data that you provide to us except in accordance with the provisions of this Privacy Policy or with your consent in writing or pursuant to any statutes in Hong Kong or compliance with any orders granted by Hong Kong courts. - Automatic Information
Our servers may automatically collect automatic and/or aggregate information about your computer or electronic device when you visit our websites, including without limitation the website that referred you, Internet Protocol (“IP”) address, the type and configuration of the internet browser of your computer or electronic device, browsing preference such as language settings and font size, geo-location information and operating system of the computer or electronic device used for accessing our websites, and other usage and traffic information. 2ND uses this automatic and/or aggregate information to analyze trends, gather and prepare statistics or demographic information and administer our websites so that we may provide improved web experiences to our users. Such automatic and/or aggregate information is not collected in a manner that would identify you personally. We may provide automatic and/or aggregate information, which are not personal data, to our partners about how our users, collectively use our websites. We may share this information with our partners, so that they may further understand the usage of their areas and our websites, so that they too can provide you with a better web experience. There may also be occasions when we are legally required to disclosure or provide access to our database in order to cooperate with police investigations or other legal proceedings or otherwise comply with any applicable laws or regulations, court order or lawful requests from any government authority. In those instances, the data is provided only for that purpose. For the avoidance of doubt, this Privacy Policy in no way restricts or limits our collection and use of such automatic and/or aggregate information. - Use and Provision of Personal Data
We may collect, use, store and provide your personal data for any of the following purposes, including:
• To enhance or improve user experience, the 2ND Sites and/or our products and/or services, or to facilitate our performance of our services or any services offered on the 2ND Sites.
• To register, verify, process and maintain your account on the 2ND Sites.
• To process, verify, operate, manage, administer and maintain membership programs for our users, including but not limited to the 2ND Membership Program.
• To process your purchase orders and/or transactions on the 2ND Sites and/or for our products and/or services.
• To conduct and process any contests, sweepstakes and/or surveys that we may from time to time organize in relation to the 2ND Sites, our business, products and/or services, and to announce the winners of the relevant contests and/or sweepstakes (as the case may be) on the 2ND Sites or any other medium/channels as may be required under the applicable laws.
• To communicate with you about changes/revisions to our Privacy Policy, Terms & Conditions, our websites or respond to inquiries.
• To send e-mails and/or other communications about our websites and/or other fashion, cultural content, art, music, design and/or lifestyle products and/or services, related news, or updates for www.2ndmart.co, provided that we have obtained your explicit consent to do so.
• To detect, investigate, identify and protect against and/or preventing fraudulent transactions and other misuses of our websites and/or other activities on the 2ND Sites which may violate our Privacy Policy, Terms & Conditions or may be illegal.
• To enforce our Terms & Conditions and Privacy Policy.
• To provide third party service provider(s) engaged by us or to provide services for or in relation to the 2ND Sites, to process data on our behalf, to provide information technology support to us and/or conduct maintenance of our servers, data banks and databases, including but not limited to IT contractor(s), website analytic service provider(s), data processor(s) and service provider(s) for database management systems.
• To purchaser(s)/assignee(s) as part of any re-organization, merger, transfer or sale of our business.
• To comply with or as permitted by any applicable laws or regulations, court order or lawful request from any government authority. - Cookies
In order to distinguish you from other users—especially other users on the same network as you— we would use cookies to track your specific computer or electronic device. Cookies are small computer text files that are sent from a website to the browser of your computer or electronic device and are stored on your device. Generally, cookies do not recognize you personally and are not harmful to your device. Cookies are used by websites that you visit and browse to improve your website browsing experience and provide the website operators with non-personal data or analytical information to help improve the quality of their websites for their users’ website browsing experience. For example, we use cookies to save your device’s browsing preferences and settings. For these reasons we require that you keep cookies enabled when using our websites. Please note that if you choose to disable cookies on your computer or electronic device, you may find that some of the features and functionality of our websites may not work properly. Additionally, our cookies may be accessible by third parties or provided by third parties including, for example, Google via Google AdSense on our websites. We do not have any control over and are not responsible or liable for such third parties’ collection and use of the cookies. Please refer to those third parties’ relevant policies regarding their collection and use of cookies for further information. - Third Party Websites
The 2ND Sites may contain links to third party websites, advertisers or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites, advertisers or services or their use of your personal data. If you access a third party website from our websites, you do so at your own risk and you understand that neither this Privacy Policy nor our Terms & Conditions apply to your use of such sites. We would encourage you to review the privacy policies and terms of use of any third party website, advertisers or service that you visit or use before providing your personal data to those third parties, and we shall not be liable in relation to your activities on or with those other third party websites, advertisers or services. - Third Party Access to Your Personal Data
Without prejudice to the provisions in Clause 6 above, we endeavor to do our best to protect your personal data from being accessed by third parties. However, since we may employ outside maintenance personnel or use third party service providers to provide website, information technology and/or data processing services to us or to host our material, there are third party entities which may have custody or access to your information. Because of this, it is necessary that you permit us to give access to your personal data to such third party entities to the same extent that you authorize us to do so. For greater certainty, every authorization which you grant to us in this Privacy Policy, you also grant to any third party entities that we may hire, contract, instruct or otherwise retain the services of for the purpose of operating, hosting, maintaining, repairing, or otherwise improving or preserving our websites or its underlying files or systems, or for data processing on our behalf, or for providing information technology support to us, and/or for conducting maintenance of our servers, data banks and/or databases (as the case may be). To the fullest and maximum extent as is permitted under the applicable laws, you agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.
Additionally, we may store your personal data or share them with other third parties as set out in Clause 6 for the relevant purposes as set out in this Privacy Policy. Please refer to Clause 6 above for further information regarding our purposes of use and transfer of personal data and the relevant data transferees that may be involved. Without prejudice to the foregoing, the following is a non-exhaustive list of other entities that we may store, share, or transfer your information with in accordance with the provisions of this Privacy Policy:
• Google Analytics
• Google AdSense
• Parse.ly
• ComScore
• ChartBeat
- Marketing & Communication
When registering for a 2nd Mart (2ND) account, you will be given the option to “opt-in” to receiving our promotional and direct marketing materials and/or updates through the 2ND MART newsletter and the 2ND’s ‘new in’ and promotional emails. If you would prefer to “opt-out” from these e-mails, you can do so at any time by using the unsubscribe link at the bottom of this Privacy Policy.
We will also be using your personal data for our direct marketing. Please refer to Clause 6 above for further information regarding the relevant purposes of use of personal data for our direct marketing and the classes of marketing subjects concerned. We would use your personal data for direct marketing in accordance with the provisions of this Privacy Policy, and we will not use or provide your personal data to third parties for direct marketing unless we have obtained your explicit or written consent to do so (as the case may be) in accordance with the requirements of Hong Kong’s Personal Data (Privacy) Ordinance.
- Law Enforcement
We may disclose your personal data to a third party to comply with or as permitted by any applicable laws or regulations, court order or lawful request from any government authority. In the event that we receive a subpoena affecting your privacy, unless there are any prohibitions/ restrictions under the applicable laws, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. - Security of Information
We use Secure Sockets Layer certificates to help secure the 2ND Sites. However, we make no representations as to the security or confidentiality of your personal data. You understand and agree that no transmission of data over the internet is guaranteed to be completely secure. It is in our interest to keep our websites secure, but we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats. - Amendments
We may amend this Privacy Policy from time to time, and the amended version will be posted on our website in place of the old version. We will also include the date that the currently displayed Privacy Policy took effect to help you determine whether there have been any changes since you last used the website. The changes in this Privacy Policy become effective as soon as the changes are published to the website. If you continue to use the website after the changes become effective, it will signify your agreement to be bound by such modifications or revisions.
If you do not agree with the revised/updated Privacy Policy, you must immediately cease using our Website and service.
- Severance if any provision of this Privacy Policy is held to be invalid or unenforceable for any reason by a court of competent jurisdiction, such provision shall be deemed to be severed from this Privacy Policy. Such unenforceability or invalidity shall not in any way affect the enforceability and/or validity of the remaining provisions of this Privacy Policy which shall continue in full force and effect.
- Contact
Any inquiries about your rights under this Privacy Policy, or any other matters regarding your privacy, can be directed to store@2ndmart.co. You have the right to request access to and/or correction of your personal data held by us. If you wish to make such request, please contact us by email at store@2ndmart.co and marking “Attention: Personal Data Access / Correction Request” on your correspondence.
We intend to use your personal data for direct marketing as set out in this Privacy Policy, however, we cannot so use your personal data without your written consent or written indication of no objection. Should you choose not consent to such use of your personal data for direct marketing purposes, please indicate your objection by ticking the opt-out box below. You can also inform us through email or any written format at any time if you would like us to cease use of your personal data for any direct marketing purpose as stated in this Privacy Policy. Please note that if you have not checked the below opt-out box to indicate your objections to such direct marketing, but have clicked the below button to confirm you have read, understood, agreed and accepted the above, this constitutes your indication of no objection to our use of your personal data for direct marketing.
5) Contact Us
Hit us up with any questions or comments. We’re here to help you!
We offer full support on weekdays from 12am-6pm GMT+8.
We offer limited support on weekends and will get back to you as soon as possible.
*Support offered in English, Mandarin and Cantonese.
Contact number: +852-2661-9088
6) Refund Policy
No return and exchange policy.